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Privacy Policy

Last updated: 17.09.2025

CrystalSpace OÜ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website: www.crystalspace.eu

1. Who We Are

CrystalSpace OÜ is a private limited company based in Estonia, developing high-performance camera systems for space and defense applications.
Registered address: Kastani 42, Entrance #2, 3rd Floor, Tartu 50410, Estonia
For privacy-related inquiries, contact Pätris Halapuu at .

2. What Personal Data We Collect

We collect the following types of personal data when you interact with our website:

  • Contact Information – when you fill out a contact form, such as name, email address, company name, and message
  • Usage Data – information about how you use the website, such as pages visited, time spent, and clicks, collected via cookies and Google Analytics
  • Technical Data – your IP address, browser type, device type, operating system, and similar technical details

We do not collect sensitive personal data or financial information through our website.

3. How We Use Your Data

  • Respond to inquiries submitted via our contact forms
  • Analyze site traffic and user behavior to improve performance and user experience
  • Provide downloadable resources such as brochures and product overviews
  • Ensure website functionality and security

4. Legal Basis for Processing (GDPR)

  • Consent – for contact form submissions and cookies
  • Legitimate Interest – to analyze and improve website performance and security
  • Legal Obligation – where required by law

5. Sharing of Personal Data

We do not sell or rent your data. We may share limited data with:

  • Google Analytics – for anonymized website usage tracking
  • IT and Hosting Providers – who help operate or secure the website under appropriate data protection agreements

6. International Data Transfers

Your data may be processed or stored outside the European Economic Area, particularly via Google Analytics. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

7. Data Retention

  • Contact form data – up to 12 months
  • Google Analytics data – up to 26 months, according to Google’s standard settings

8. Your Rights

Under the General Data Protection Regulation, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our processing
  • Withdraw consent at any time, where applicable
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact our Data Protection Officer, Pätris Halapuu, at .

9. Cookies and Tracking Technologies

We use cookies to improve user experience and collect analytics data. These may include:

  • Essential Cookies – required for basic site functionality
  • Analytics Cookies – provided by Google Analytics to track website usage. IP anonymization is enabled

You can control or disable cookies in your browser settings. Learn more at www.allaboutcookies.org.

10. Google Analytics

We use Google Analytics to understand how visitors use our website. Google may collect anonymized usage data, including your IP address, browser type, and time spent on pages.
We have enabled IP anonymization in our implementation.
For more information, visit Google’s Privacy Policy.

11. Security

We implement industry-standard security measures such as SSL encryption and secure server hosting to protect your data. While no online system is completely secure, we take reasonable precautions to prevent data loss or misuse.

12. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Please refer to their individual privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be communicated on the website.